Excelsior Hotel - Hong Kong

281 Gloucester Road, Causeway Bay, Hong Kong, China  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Excelsior Hotel - Hong Kong

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Reflex massage

Steam bath

 Breakfast

In-room breakfast

Continental breakfast

 Food/Drinks

Restaurant

Bar/Lounge area

Overview

Situated near shops and department stores, this traditional 34-story hotel offers 883 rooms close to Hong Kong Park, Kowloon Bay and Central. The hotel opened its doors in 1973 and was remodeled in 2005.

Wan Chai, Causeway Bay and Times Square Hong Kong are located 400 meters from the hotel. The center of Hong Kong is 5 km away from the venue.

Aside from using a catering service, a photocopier and printers on-site, guests can take advantage of convention centers and exhibition centers nearby.

Set within a 5-minute walk from MTR Causeway Bay underground station. The hotel is conveniently located within easy reach of Hong Kong International airport.

Rooms

Excelsior Hotel offers comfortable rooms with modern-style décor featuring ironing facilities, a work desk, a living area, free Wi-Fi and cable TV. Some rooms come with a magnificent view of Victoria Park and Victoria Harbour. There are en suite bathrooms with dressing gowns, a hairdryer and a shower along with a fridge and coffee/tea makers for self-catering.

Eat & Drink

Guests can wine and dine at the panoramic restaurant, featuring freshly-made international cuisine. The snack bar stocks afternoon tea, beers and coffee to enjoy in a graceful atmosphere. The bakery ToTT's and Roof Terrace at The Excelsior, Hong Kong is within easy reach of the property.

A buffet breakfast is served at the price of HKD 198 per person per night.  The hotel offers a buffet breakfast at the price of HKD 108.90 per night per child under 6 years. 

Services

Guests can make use of housekeeping, ironing service and wedding services as well as a shopping arcade, a beauty shop and a souvenir shop.

Relax

A tennis court and a library are offered on site. Active guests will benefit from a fitness center and a gym available on the premises.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

public parking is possible on site (reservation might be needed) at HKD 250 per day.

Number of floors:   34.  Number of rooms:   883.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • VIP check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Free safe at reception
  • Multilingual staff
  • No pets allowed
  • Executive/club floor
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Tennis

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Snack bar
  • Cafe
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Kids club

Leisure facilities

  • Health club
  • Spa & wellness center
  • Steam bath
  • Reflex massage

Room view

  • Sea view
  • City view
  • Harbor view
  • Park view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Rollaway beds
  • Ironing facilities
  • In-room desk

Bathroom

  • Shared bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Self-catering

  • Mini-fridge

Media

  • Paid movies/Video
  • Internet television
  • Hi-Fi
  • Direct dial telephone
  • Radio

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 2 may stay for free in a crib. 
  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Excelsior Hotel - Hong Kong Hong Kong location
Show big map »

Hotel Address:

281 Gloucester Road, Causeway Bay, Hong Kong, China

Get directions
City Center
  • Hong Kong
    4.3 km
Airports
  • Fuoshan (FUO)
    144.9 km
Train Stations
  • MTR Causeway Bay Station
    200 m
  • MTR Wan Chai Station
    1.3 km
Underground stations
  • Causeway Bay
    200 m
Restaurants
  • ToTT's and Roof Terrace at The Excelsior, Hong Kong (cuisine: International)
    30 m
  • Yee Tung Heen (cuisine: Chinese)
    10 m
Parks
  • Victoria Park
    520 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    34
  • Number of rooms:
    883

Hotel Awards

ChineseHOTEL AWARDSRecommendedHong KongExcelsior

According to guest reviews, the hotel has been rated as
Best Spa Hotels in China

Use Badge

Rooms and availability

Grand Luxe Double Room
Bed type: King-size bed or Twin beds
Size: 34 m²
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Excelsior photos Room
    Executive Superior Twin Room
    Bed type: 2 Single beds or King-size bed or Twin beds
    Size: 26 m²
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information
    Room facilities
      Excelsior photos Room
      Executive Superior Executive-Floor Double Room
      Bed type: Double bed or 2 Single beds
      Size: 26 m²
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities
        Excelsior photos Room Standard Room
        Standard Double Room
        Bed type: King-size bed or 2 Single beds or Twin beds
        Size: 26 m²
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        Standard|Standard Room, 1 King Bed

        Room facilities
          Excelsior photos Room
          Superior Twin Room
          Bed type: 2 Single beds or Twin beds or King-size bed
          Size: 30 m²
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Private bathroom
          • — Less information+ More information

          Double room

          Room facilities
            Superior Triple Room
            Bed type: Sleeping arrangements for 3 persons
            Check Prices
            — Less information+ More information

            Superior|Triple Room Superior Side Harbour View (Without Breakfast)

            Excelsior photos Room
            Executive Deluxe Double Room
            Bed type: King-size bed or Twin beds or 2 Single beds
            Size: 34 m²
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            Deluxe|Executive Room, 1 King Bed

            Room facilities
              Excelsior photos Room Deluxe Harbour View Room
              Deluxe Double Room
              Bed type: King-size bed or 2 Single beds or Twin beds
              Size: 34 m²
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Private bathroom
              • — Less information+ More information

              Double room

              Room facilities
                Deluxe Triple Room
                Bed type: Sleeping arrangements for 3 persons
                Check Prices
                — Less information+ More information

                Deluxe|Triple Room Deluxe Full Harbour View

                Excelsior photos Room
                Deluxe Suite
                Bed type: King-size bed or Twin beds
                Size: 74 m²
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information
                Room facilities
                  Excelsior photos Room
                  Executive Double Room
                  Bed type: King-size bed or Twin beds or 2 Single beds
                  Size: 30 m²
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Shower
                  • — Less information+ More information
                  Room facilities
                    Excelsior photos Room
                    Executive Suite
                    Bed type: King-size bed or Twin beds
                    Size: 55 m²
                    Check Prices
                    • Air conditioning
                    • Shower
                    — Less information+ More information
                    Room facilities

                      How to reach hotel

                      hotel Excelsior Hotel - Hong Kong Hong Kong location
                      Show big map »

                      Hotel Address:

                      281 Gloucester Road, Causeway Bay, Hong Kong, China

                      Get directions
                      City Center
                      • Hong Kong
                        4.3 km
                      Airports
                      • Fuoshan (FUO)
                        144.9 km
                      Train Stations
                      • MTR Causeway Bay Station
                        200 m
                      • MTR Wan Chai Station
                        1.3 km
                      Underground stations
                      • Causeway Bay
                        200 m
                      Restaurants
                      • ToTT's and Roof Terrace at The Excelsior, Hong Kong (cuisine: International)
                        30 m
                      • Yee Tung Heen (cuisine: Chinese)
                        10 m
                      Parks
                      • Victoria Park
                        520 m
                      Hotel information
                      • Check-in:
                        from  3 pm
                      • Check-out:
                        until  11 am
                      • Number of floors:
                        34
                      • Number of rooms:
                        883

                      Hotel Awards

                      ChineseHOTEL AWARDSRecommendedHong KongExcelsior

                      According to guest reviews, the hotel has been rated as
                      Best Spa Hotels in China

                      Use Badge

                      Excelsior Location

                      Legend
                      • Current hotel
                      • Hotels nearby
                      • Other hotels
                      • Airports
                      • Underground stations
                      • Train stations
                      • Parks
                      • Tourist attractions
                      • Museums
                      • Convention centers
                      • Stadiums
                      • Food and meals
                      • General

                      Hover above the icons to see hotel photo and details.

                      Click the hotel to go to the main hotel page.

                      Route Planner
                      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                      What's nearby

                      Places of interest

                      • Island Beverly Centre - 100 m
                      • Fashion Walk - 100 m
                      • Windsor House Hong Kong - 200 m
                      • Hong Kong Central Library - 500 m

                      Train stations

                      • MTR Causeway Bay Station - 100 m

                      Shopping areas

                      • Lee Gardens Two - 300 m
                      • Lee Gardens - 400 m
                      • Hong Kong Central Library - 500 m
                      • Racing Museum - 900 m

                      Stadiums

                      • Hang Lung Centre - 200 m
                      • Queen Elizabeth Stadium - 900 m

                      Museums

                      • Victoria Park - 300 m

                      Parks

                      • Hong Kong Football Club - 700 m
                      • Happy Valley Sports Ground - 800 m
                      • Happy Valley Racecourse - 1.0 km

                      Business areas

                      • Sogo Hong Kong - 100 m
                      • Hysan Place - 200 m
                      • Lee Gardens Two - 300 m
                      • Lee Gardens - 300 m
                      • Times Square Hong Kong - 400 m

                      Underground stations

                      • MTR Causeway Bay Station - 100 m
                      • Causeway Bay - 100 m
                      • Tin Hau - 700 m
                      • MTR Tin Hau Station - 700 m

                      Marina

                      • Wan Chai Ferry Pier - 800 m

                      Local attractions

                      • Hopewell Centre - 1.5 km
                        Hopewell Centre, 183, Wanchai, Hong Kong
                      • Tsim Sha Tsui Promenade - 1.7 km
                        Tsim Sha Tsui, Hong Kong
                      • Tsim Sha Tsui - 1.9 km
                        Kowloon, Hong Kong
                      • Wan Chai Hung Shing Temple - 1.6 km
                        No.129 Queen's Road Esat, Central and Western District, Hong Kong Island, Hong Kong
                      • Hong Kong Space Museum - 1.9 km
                        10 Salisbury Road, Cultural Centre Complex, Tsim Sha Tsui, Kowloon, Hong Kong

                      Near the hotel

                      • Causeway Bay - 380 m
                        East to Wanchai, West to Pak Kok, Hong Kong
                      • Wan Chai - 610 m
                      • Lin Fa Kung Temple - 910 m
                        Lin Fa Kung Street West, Hong Kong
                      • Hong Kong Racing Museum - 970 m
                        Second Floor of the Happy dalley Stand, Happy Valley Racecourse, Hong Kong
                      • Victoria Park - 520 m
                        Gaoshiwei Street, Wanzai District, Hong Kong
                      • Tin Hau Temple - 860 m
                        No.10 Tin Hau Temple Road, Hong Kong
                      • North Point, Hong Kong - 950 m
                        Eastern District, Hong Kong Island, Hong Kong

                      Restaurants nearby

                      • ToTT's and Roof Terrace at The Excelsior, Hong Kong - 30 m

                        Address: No.281 Gloucester Road
                        Phone: 852-28376786

                        70% likes this, based on 124 reviews
                        Cuisine: International

                      • Lord Stow's @ Expresso - 10 m

                        Address: Excelsior Hotel, 281 Gloucester Road,Causeway Bay

                        70% likes this, based on 20 reviews

                      • Cammino - 10 m

                        Address: The Excelsior, Hong Kong
                        Phone: 852-28376780

                        Cuisine: Italian
                        Price Range: CAD 69 - CAD 69

                      • Yee Tung Heen - 10 m

                        Address: No. 281 Gloucester Road, Causeway Bay
                        Phone: 852-28376790

                        83% likes this, based on 40 reviews
                        Cuisine: Chinese

                      • Tonkichi Japanese Restaurant - 40 m

                        Address: Shop P412 World Trade Centre, 280 Gloucester Road , Causeway Bay
                        Phone: 852-25776617

                        76% likes this, based on 44 reviews
                        Price Range: CAD 16 - CAD 43

                      Hotel information
                      • Check-in:
                        from  3 pm
                      • Check-out:
                        until  11 am
                      • Number of floors:
                        34
                      • Number of rooms:
                        883

                      Hotel Awards

                      ChineseHOTEL AWARDSRecommendedHong KongExcelsior

                      According to guest reviews, the hotel has been rated as
                      Best Spa Hotels in China

                      Use Badge

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                      Excelsior Reviews

                      Guest reviews are submitted by our customers after their stay at Excelsior

                      Average guest rating

                      8.0out of 10
                      Fabulous
                      Based on 135 reviews

                      Rating by category:

                      Location
                      9.3
                      Rooms
                      8.2
                      Service
                      8.2
                      Value
                      7.5
                      Dining
                      7.0

                      Guest reviews

                      • Group of friends
                        9.2

                        The comfort and convenience. Great harbor view. Pleasant staff. Comfortable bed!

                        I thought the decoration in the room was a little faded, especially the paintings. The bath robes were not too soft, and the towels quite small!

                      • Family with children
                        9.6

                        excellent hotel, location and facility

                        location

                      • Family with children
                        9.2

                        1. proximity to underground line; 2. 15 meters from first shops and then on and on and on (times square); 3. very nice service; 4. good enough gym; 5. hotel is one of the airport express service stops. it means you get on the underground train at the airport and get off at the hotel entrance (you need to change from the metro to the bus at the central station - very easy - controled by signs and personel transfer just 40 meters walk... - on the way back you check in your luggage at the cenral station - then at the airport you just walk to the gate... super!

                        1. bathroom in the stadard room could be bigger (anyway it is ok... had really nothing bad to write about...)

                      • Couple
                        7.8

                        The Totts restaurant was a wonderful dining experience

                        The bathrooms looked a bit tired, could do with a bit of an overhaul

                      • Single
                        7.4

                        Hotel locates steps from major shopping district. My room faces the victoria harbor with amazing view.

                        Interior decor is in desparate need for updating. Bathroom smells a bit damp. Hairdryer upon request. The mechanical unit (ac) in my room makes a banging noise every few hours, audible enough to wake me up few times at night. Cabling visible/dangling from the ceiling (fiber optics? Wifi? Not sure what they are for).

                      • Older travelers
                        8.2

                        Fantastic location, close to shopping & City Centre & Star Ferries. Recommend staying on Executive levels, warm & welcoming friendly service.

                        Room was very compact, for more comfort would look to book larger if staying again next time.

                      • Family with children
                        7.8

                        The hotel is quiet. The service is good and I've got my room request without any problems.

                        Nothing.

                      • Older travelers
                        9.6

                        The attitude of all the staff was excellent; respectful, friendly and "nothing too much trouble". The restaurants, especially TOTTs, were good, with friendly, sympathetic staff. The beds were extremely comfortable; room service excellent.

                        Having stayed at the hotel sevral times since 1998, I feel that the interior may be due for an update, although nothing is wrong with the decor, some modernisation may be worthwhile.

                      • Older travelers
                        10.0

                        Easy access to shopping and sightseeing trips

                        Hotel about to undergo an upgrade, certain aspects of the hotel are out dated but still confortable

                      • Single
                        8.8

                        the harbour view and the location to shopping and public transport

                        nil, only a bit surprise that the control of individual lighting and air-con at bed side is a bit limited

                      • Family with children
                        5.8

                        The location is central and convenient, and some rooms have excellent harbour views. The housekeeping staff are attentive and rooms are comfy.

                        For the price, the rooms are aging, the showers are unacceptably poor, and restaurants overpriced. Airport shuttle bus and internet access are not complimentary even for long-staying guests. Hotel is used extensively for airline cabin crew and the place often feels like a transit lounge.

                      • Single
                        9.6

                        Toss's Bar was really wonderful. We ould enjoy the live show there. Guests were also nice to enjoy the music and dance together. The room was also nice and clean.

                      • Older travelers
                        7.8

                        The hotel is at the main shopping area.

                        The room is a bit old and small compare to the price you paid HK$1600/night.

                      • Older travelers
                        7.4

                        Harbour view room and great location

                        bathroom l

                      • Group of friends
                        7.0

                        The Excelsior is a HK landmark. The view is outstanding. The location is unbeatable. Staff always ready to help. I liked locaton and view best. Great!

                        No free internet use in rooms nor anywhere at the hotel. Made it fall behind new design business hotels in Asia.

                      How to reach hotel

                      hotel Excelsior Hotel - Hong Kong Hong Kong location
                      Show big map »

                      Hotel Address:

                      281 Gloucester Road, Causeway Bay, Hong Kong, China

                      Get directions
                      City Center
                      • Hong Kong
                        4.3 km
                      Airports
                      • Fuoshan (FUO)
                        144.9 km
                      Train Stations
                      • MTR Causeway Bay Station
                        200 m
                      • MTR Wan Chai Station
                        1.3 km
                      Underground stations
                      • Causeway Bay
                        200 m
                      Restaurants
                      • ToTT's and Roof Terrace at The Excelsior, Hong Kong (cuisine: International)
                        30 m
                      • Yee Tung Heen (cuisine: Chinese)
                        10 m
                      Parks
                      • Victoria Park
                        520 m
                      Hotel information
                      • Check-in:
                        from  3 pm
                      • Check-out:
                        until  11 am
                      • Number of floors:
                        34
                      • Number of rooms:
                        883

                      Hotel Awards

                      ChineseHOTEL AWARDSRecommendedHong KongExcelsior

                      According to guest reviews, the hotel has been rated as
                      Best Spa Hotels in China

                      Use Badge